Customer officer and transport logistics

Purpose for this position

• To carry out all the duties of processing transport and any other transport operations for MSF supply centre in Nairobi area

Key responsibilities

• Be the one responsible for the preparation of the all the exports and imports and transit documents following the Kenya customs and regulations law.
• Be the main key to the overall customs issues involving the MSF consultation with the general manager
• Be the go between in regard to the exports documents and make sure all the documents are done on time
• Be the one to receive all the international cargo and process out bounds cargo from the Nairobi regional MSF missions
• Give key priority to the managing of MSF’s interests in the TG through stock inventories and monitoring of stocks requests.
• Be able to maintain all the required updated guidelines of customs procedures in Kenya
• Liase with the relevant authorities concerning all the transport and logistics issues

Transport

• Receive cheques and forward the to the transport related invoices
• Receive and process transport requests
• Be responsible for the loading and offloading of all the trucks in the hardware
• Carry out all the paper work necessary

Customer service/ marketing Manager

 The Nairobi Hospital, a leading health care institution in Eastern Africa has excellent career opportunities for individuals who possess a passion for service excellence, strong work ethic, are committed to continual improvement and are results oriented.

Key responsibilities

The successful candidates will be team players with the ability to effectively influence support from and add value to a wide range of professionals.

Developing and effecting systems for tracking and evaluating financial and non-financial benefits of Marketing, Customer Service and Corporate Social Responsibility initiatives.

Facilitating internal branding, marketing and customer service programs.

Participating in determining the Hospital’s pricing approach and in negotiating contracts.

Monitoring customer satisfaction indices and facilitating resolution of customer complaints.

Participating in developing and streamlining service delivery operational systems to improve the quality of care.

 Reporting to the Chief Executive Officer

 Providing leadership for the designing, planning and implementation of the Marketing, Customer Service and Corporate Social Responsibility functions.

Ensuring that the Hospital has effective Marketing, Customer Service, Public Relations and Corporate Social Responsibility strategies and plans.

Reservation / cashier vacancy

Requirements 

3 years experience in a reservations and cashiering required

Excellent in spoken and written English

Customer care

A leading retailer is seeking to recruit a suitable individual to fill the following position

Location: company’s head offices Nairobi

Customer care /public relation manager

Responsibilities

• Report to the General Manager
• Steer the development, panning and implementing of customer care and public relations strategies
• Enhance the company’s reputation 

Qualifications 

• Certificate in marketing will be a plus
• Excellent interpersonal skills